Privacy policy

Privacy Policy

DTDT Virtual Assistance ("we," "our," or "us") values your privacy and is committed to protecting your personal and business information. This Privacy Policy outlines how we collect, use, store, and protect the information you share with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and billing information.

  • Business Information: Access to platforms (e.g., Shopify, CommentSold, Facebook), product details, customer data, and service preferences.

  • Communications: Emails, messages, and other correspondence related to services.

2. How We Use Your Information

We use the information you provide to:

  • Deliver agreed-upon virtual assistant services

  • Communicate with you about your account, tasks, or updates

  • Invoice for services rendered

  • Maintain internal records and service history

  • Improve our offerings and client experience

We do not sell, rent, or trade your personal or business information to third parties.

3. Data Storage & Security

We take appropriate steps to protect your information from unauthorized access, misuse, or disclosure, including:

  • Secure passwords and two-factor authentication where available

  • Limiting access to authorized personnel only

While we take security seriously, no method of data transmission or storage can be guaranteed to be 100% secure.

4. Third-Party Services

We may use third-party platforms (e.g., Google Drive, PayPal, Shopify, Facebook) to perform services. These platforms have their own privacy policies and we encourage you to review them.

We are not responsible for the privacy practices of third-party services but will only work with trusted providers.

5. Client Rights

You have the right to:

  • Request access to or correction of the information we hold about you

  • Request deletion of your information when services have concluded

  • Withdraw consent to use your data (this may affect service delivery)

To make any of these requests, contact us at dtdtvirtualassistant@gmail.com.

6. Policy Updates

We may update this Privacy Policy from time to time. Continued use of our services after changes are made implies acceptance of the updated policy.

Questions or Concerns?
Please contact us at dtdtvirtualassistant@gmail.com if you have any questions about this Privacy Policy or how your information is handled.